Data sync issue
complete
H
Henry Aspden
Good news. This issue was resolved as part of our V1.0.1 - Build 76 release.
Check your inbox for instructions on how to update to the latest release.
Enjoy :)
This post was marked as
complete
Tom Higham
though saying that - the data on the desktop dashboard seems to be made up....? see images
H
Henry Aspden
Tom Higham: Are you using the Guardian Monitor uploader by any chance?
If so there is a bug in that app the the developer is working on it which causes data to be incorrectly uploaded to nightscout databases not accounting for the user's local timezone. So your data in Enhance-d is 1 hour delayed as you're in a +1 Timezone. Nightscout front end can compensate for this as it uses frontend timezone conversion whilst we use uploader relative times so that they're the same irrespective of which timezone you're viewing from.
This feature allows doctors or other users in other timezones to view your data in your relative timezone, not theirs so that it's in context.
Tom Higham
I Am yes, though I’m still confused why it attaches some data on the dashboard (albeit the wrong data!), but nothing in the app?
H
Henry Aspden
Tom Higham: there is currently a delay in the processing of CGM data to activities if the data arrived before the activity is saved. We're working on a resolution at the moment.
Tom Higham
Henry Aspden thanks - i think it's null and void for me atm, because if and when it does come through, the Guardian Monitor issue on a different ticket means it's for the wrong time period
H
Henry Aspden
Tom Higham you can keep an eye on the progress of that at https://enhance-d.canny.io/feature-request/p/guardian-monitor-to-nightscout-issue
Unfortunatly as the issue is with a 3rd party uploader to a 3rd party source we can't do much to correct for it at the moment, as it only affects a small group of Nightscout users.
The developer assures me he will resolve it soon however.
Tom Higham
Henry Aspden thanks yep - will try to - check to see if canny can notify but can't figure a way. anyway, fingers crossed for that or a medtronic integration in the not too distant future.
H
Henry Aspden
Tom Higham: if you upvote it you will get notifications
H
Henry Aspden
planned